Privacy Policy

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Privacy Policy

Effective Date: 20 July 2025

At SMG Property Maintenance, we are committed to protecting your privacy and handling your personal data with care. This Privacy Policy explains how we collect, use, and store your information when you use our website, www.smgproperty.co.uk.

1. Who We Are

SMG Property Maintenance

Based in Gloucestershire, UK

Email: smgproperty@icloud.com

Website: www.smgproperty.co.uk

2. What Information We Collect

We may collect and process the following types of personal information:

• Name
• Email address
• Phone number
• Address (if submitted via contact form or for service bookings)
• Any other information you choose to provide

We do not collect sensitive personal data unless specifically required and consented to.

3. How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotes
• Schedule and carry out services
• Send updates about your job or request
• Improve our services and website
• Comply with legal or regulatory obligations

We will not sell or rent your data to third parties.

4. How Your Information is Stored

All personal data is stored securely. Email communications and online forms are managed via secure systems. We retain your information only for as long as necessary for the purposes outlined above.

5. Sharing Your Information

We do not share your personal data with third parties unless:

• You’ve given your explicit consent
• We are legally required to do so
• It is necessary to fulfil a service you have requested

6. Your Rights

You have the right to:

• Access any personal data we hold about you
• Request correction or deletion of your data
• Object to how we use your data
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, contact us at smgproperty@icloud.com.

7. Cookies

Our website may use cookies to enhance your browsing experience. These are small text files stored on your device. You can adjust your browser settings to disable cookies at any time.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this policy or how we handle your data, feel free to contact us at smgproperty@icloud.com.